EPC & Retrofit FAQ
A clear, practical FAQ covering EPCs, PAS 2035 requirements and common questions from homeowners, landlords and agents across Essex and East London. Straightforward explanations with no jargon — just the information you need to plan your next steps.
Clear answers to common EPC and PAS 2035 questions
Practical guidance for homeowners, landlords and agents
No jargon — just straightforward explanations
Covers compliance, process, timelines and next steps
Trusted & Accredited
What areas do you cover?
I cover Brentwood, Essex, London, and surrounding areas. This includes Shenfield, Hutton, Warley, Chelmsford, Basildon, Southend, Romford, East London, North London, and Central London.
How soon can I book an appointment?
Often within 24–48 hours, depending on location and availability.
Do you offer evening or weekend appointments?
Yes — flexible appointments are available.
EPC Questions
What is an EPC?
An EPC (Energy Performance Certificate) rates the energy efficiency of a property from A to G and includes recommendations for improvement.
How long does an EPC take?
Most EPC assessments take 30–60 minutes, depending on property size.
How long is an EPC valid?
EPCs are valid for 10 years.
Do I need an EPC to sell or let my property?
Yes — it’s a legal requirement.
How quickly will I receive my EPC?
Usually within 24 hours — often the same day.
Do I need to prepare anything before the EPC visit?
Just ensure I can access all rooms, the boiler, loft (if safe), and any heating controls.
Can you help improve my EPC rating?
Yes — I can explain the most effective upgrades, but I do not sell or install products.
Retrofit Assessment Questions
What is a PAS 2035 Retrofit Assessment?
It’s a detailed assessment required before any coordinated or funded energy-efficiency upgrades. It includes an Occupancy Assessment, Condition Survey, and Energy Assessment.
How long does a retrofit assessment take?
Typically 1.5 to 3 hours, depending on property size and complexity.
Do I need an EPC before a retrofit assessment?
No — the energy assessment includes all required data.
Is a retrofit assessment required for ECO4 or GBIS?
Yes — it’s mandatory for all funded retrofit work.
Do you install the recommended measures?
No — I provide independent assessments only.
Will the retrofit report tell me exactly what to install?
It provides improvement pathways and recommendations, which your Retrofit Coordinator uses to design the final plan.
Pricing Questions
How much does an EPC cost?
From £75 (or £70 for Brentwood).
How much does a Retrofit Assessment cost?
From £195.
Do you offer discounts for multiple properties?
Yes — landlord and agent discounts are available.
Are there any hidden fees?
No — all pricing is transparent. A small travel fee may apply for out-of-area locations, always confirmed upfront.
Booking & Process Questions
How do I book an assessment?
You can book online, call, or email — whichever is easiest.
Do I need to be home during the assessment?
Someone must be present to provide access, but you don’t need to stay for the full survey.
What happens after the assessment?
Your EPC or retrofit report is delivered digitally, with clear explanations and recommendations.
Can I book multiple services at once?
Yes — EPC + Retrofit bundles are available.
Property-Specific Questions
Can you assess older or traditional buildings?
Yes — I have specialist training in older and traditional buildings.
Can you assess flats in large blocks?
Absolutely — I regularly assess apartments in high-rise and multi-unit buildings.
Do you cover rural properties?
Yes — I cover rural areas across Essex and surrounding regions.